Many many Errors
- Closed
- Subscribe
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F |
Frank |
Hello,
my enterprise account is not velohero.myshopify.com but minntera.myshopify.com with PayPal reutermail@gmx.de musst my one and only enterprice account.
This should be changed by support since a week ago. Why is this not being taken care of?
Why do I only receive meaningless automatic mails? Please fix the basic problem now. And I mean now!
Furthermore, the store does not have a start page template. Home is no longer available. Only the 404 page is shown. I can't select home page in theme, I can only select contact or FAQ or product page as template. Home page is no longer assignable as it is no longer available as theme template. Please correct the code for this. Please fix the problem now.
Next, the tracking addon still does not work.
A page error server error is displayed. They promise me for over a week to fix the error daily.
They have done nothing. Only meaningless standard mails.
Pls Fix the errors now, I can not run the store so with these many errors of your theme.
Fix the bugs now, I can't wait!!!
I can't wait after one week!!!
Activity Newest / Oldest
Rolf Reyna
Status changed to: Closed
Mirza Asad Baig
Status changed to: In progress
Mirza Asad Baig
Hi Frank,
Our billing team has already contacted you regarding your concern, they are expediting the issue which you have encountered and will get it resolved as soon as possible.
We highly appreciate your patience and co-operation.
Thank you!
Frank
Hello, unfortunately this is just a problem. Please also note the theme problems I have pointed out several times.
These need to be fixed urgently.
Thank you
Thank you.
Rolf Reyna
Hi Frank, a ticket has been already created to our technical team with your theme problems.
Please check if you have received your emails regarding this.