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Have to tap twice on buttons


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Mert Gönensay

I do only have an iPhone to test, but here is what happens: I have to tap twice the "Add to cart" button (or any other button for that matter" to actually work.

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Debutify

Status changed to: Closed

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Damien Duclos

same issue here


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Debutify

Hi Damien this is noted, our Dev Team will evaluate your Concern Thank you.


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Debutify

Damien upon evaluating it's working as expected. Can you please try to install a fresh theme version without selecting to "copy custom code"
Disable all add-ons that are not used in Theme settings > Debutify Add-ons. Make sure to not enable more than your plan limit (Starter has can activate 5 add-ons, hustler 30 add-ons). If still issue arises please feel free to contact the Customer support: debutify.com/contact
Have a nice day.


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Debutify

Status changed to: Live

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Àlex

Hi, the sticky add to cart doesn't work properly on mobile. When user click, the page doesn't go to the cart, just loading and user has to do another click to go to the cart. This can be very anoying and I'm sure it reduce convertions. Please, check it and inform us if you can fix it. Thanks. Àlex


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Debutify

Merged with: Sticky Add to cart on mobile

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Debutify

Status changed to: In progress

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Debutify

Hi everyone, we are aware of this issue that is happening on iPhones only where sometimes the buttons need to be clicked twice to work properly. Our team is working on it!


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Àlex

Thanks for the update, we hope it can be solved early as "Iphones only" it means it represents millions of people.


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Àlex

Hello, nice that we are more merchants with this problem. I'll check with other mobile phones but definetly it's not just a few people with this problem. Debutify team should check it carefully.


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Suma Fe

Hello, I report this issue 2 months ago, and the debutify team only says "update your phone"... This is not only in my phone, is a hover issue... When the user click, activate the hover of the button, the user need click again to go to cart...


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