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Cart Goal doesn't work properly with discounts in 3.0.2.


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Markoli

Cart Goal doesn't work corectly with discounts.
If a discount is sent to the shopping cart and the subtotal is less than the threshold for free shipping, card goal incorrectly displays free shipping. But shipping costs are shown in the checkout. Customers think they have free shipping which is wrong and they are disturbed.
Card Goal may not decide on the basis of the subtotal with deduction of the discount, but with the subtotal without deduction of the discount. The free shipoping threshold is € 35, - and set correctly!

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Debutify Accounts

Status changed to: Closed

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Debutify Accounts

Status changed to: Under review

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Markoli

The Bug is obvious. why is this not fixed?


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Debutify Accounts

Upon Evaluating your request our development departments were unable to replicate what you registered.
We will suggest that you will try to install a fresh theme version without selecting to "copy custom code"
Disable all add-ons that are not used in Theme settings > Debutify Add-ons. Make sure to not enable more than your plan limit (Starter has can activate 5 add-ons, hustler 30 add-ons). If you are still facing the issue
You can contact our Customer support for detailed Inspection of your Store. debutify.com/contact

Thank you for your anticipation. Have a great day.


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Markoli

Sorry, but the bug has been there since I installed it.


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Debutify Accounts

Markoli,

we are extremely sorry for the inconvenience caused. We are evaluating your request, Will provide you with the results afterwards, Thank you for your anticipation. Have a nice day.


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Markoli

1. Pic: In Card Free Shipping, 2. Pic: In Checkout With Shipping Costs of 5,95