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  • E

⚡️ by Upvoty

1

FAQ Add On Not working

E
 Elsursf

Hi,
I enabled the FAQ add on, but it didn't display. We had purchased the pro license to see if it was related to the number of extensions enabled. But that didn't work. We have exactly 5 add ons enabled and have down graded to the starter plan.

Need help or we'll have to go with another app.

  • 23-11-2022 -

Activity Newest / Oldest

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Alex Wood

If your FAQ add-on is not working as expected, there may be several potential causes, including compatibility issues with your platform or recent updates, conflicts with other plugins, or coding errors. First, ensure your add-on is up to date and compatible with your system. If the problem persists, try deactivating other plugins to identify potential conflicts. Clear your cache and cookies, as they can sometimes cause issues with plugin functionality. If none of these steps resolve the issue, reach out to the add-on's support team for further assistance. For information on payday loans and other financial services, you can visit paydayloanseloanwarehouse.net/

S

Susmita Ando Pacas

Hi Elsursf!

For us to assist you with your theme settings, we will need to request collaborator access to your Shopify store. To do so, please email us at support@debutify.com with your Shopify URL and Collaborator code. This will allow us to access your store and make any necessary changes to your theme settings.

Avatar

Atvili Unven

Check the installation: Ensure the FAQ add-on is properly installed and up-to-date.
Activation: Confirm the add-on is activated in your app settings.
Compatibility: Verify the FAQ add-on is compatible with your app's current version.
Clear cache: Try clearing the app and browser cache to refresh the display.
Restart app: Restart your app after enabling the add-on to see if it appears.
Review extensions: Double-check if there are any conflicting extensions causing the issue (phoneinsurance.us/).
Limit add-ons: Consider limiting the number of active add-ons to avoid potential conflicts.
License verification: Ensure the pro license is active and properly applied.
Reinstall add-on: Try uninstalling and reinstalling the FAQ add-on.
Support contact: Reach out to the app's customer support for further assistance.
Update app: Make sure your app and all extensions are running the latest versions.
Alternative options: If the issue persists, consider alternative apps for FAQ features.