0

Version Updater hasn't worked properly since 4.0


M
Zeusmart247

We know about the shopify block limit, however, it seems the updater has trouble copying theme settings over from 3.0.6 onwards. Been told to redo the store manually by tech team, but it looks like all the manual work redone is not copied over into the latest version, resulting in having to redo store manually each time there's an update version...... Please can someone look into this ?

A

Activity Newest / Oldest

Avatar

Debutify Accounts

Status changed to: Closed

Avatar

Robert Abella

Hi Marco Hui,

Thank you for your message. We need to look into this to get better understanding of your concern. Can you please contact our support by messaging them from Debutify theme Manager. Our live support is available from 9 AM to 5 PM Pacific Standard Time from Mon to Fri or email us at support@debutify.com


M

Zeusmart247

thanks, my ticket number is CUSTOMER-8126


Avatar

Robert Abella

Your most welcome Marco. I will follow up this to our CS now.


T

Tanner Richie

Marco, did they get it working for you? Doesn't seem to be working for me still.