My trust badges is not showing on my product page. please help!
27-11-2021 -
Activity
Newest / Oldest
Muhammad Afzaal
Status changed to:
Closed
R
Robert Abella
Hi Mark,
Thank you for messaging I am Robert from development team.
Can you please check in your admin if you have payment setup, this will be your default trust badge.
If you want to have your own trust badge you can add in here theme settings Payment icons.
Attached screenshots for reference.
If you need more help or issue encounter please contact our support by messaging them from Debutify theme Manager. Our live support is available from 9 AM to 5 PM Pacific Standard Time from Mon to Fri or email us at support@debutify.com
If you are using Debutify's trust badge file to add your customized trust badge, it may be causing the mentioned issue. You need to create your own file separately. Alternatively, you can also directly add it to the product page.
If you need further assistance, kindly reach out to us via email at support@debutify.com
Hey there. i've just sent the invitation to the L2 rep to take a look for me. Really Apprecite the help as i have been trying to do this for a while now.
Activity Newest / Oldest
Muhammad Afzaal
Status changed to: Closed
Robert Abella
Hi Mark,
Thank you for messaging I am Robert from development team.
Can you please check in your admin if you have payment setup, this will be your default trust badge.
If you want to have your own trust badge you can add in here theme settings Payment icons.
Attached screenshots for reference.
If you need more help or issue encounter please contact our support by messaging them from Debutify theme Manager. Our live support is available from 9 AM to 5 PM Pacific Standard Time from Mon to Fri or email us at support@debutify.com
Argdiesel Paul
I tried adding my own trust badge but it loosks like you guys now hide it behind a paywall in order to show our own. Not good.
Taynara Barboza
Hi Argdiesel,
If you are using Debutify's trust badge file to add your customized trust badge, it may be causing the mentioned issue. You need to create your own file separately. Alternatively, you can also directly add it to the product page.
If you need further assistance, kindly reach out to us via email at support@debutify.com
Argdiesel Paul
Hey there. i've just sent the invitation to the L2 rep to take a look for me. Really Apprecite the help as i have been trying to do this for a while now.
Debutify Accounts
Status changed to: Under review