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Quantity Break does not work
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Tinnie Wall |
I can't see the quantity break in my shopify after I complete the discount code and the set up in Quantity Break. Please help to check. Thanks.
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Muhammad Afzaal
Status changed to: Closed
Tinnie Wall
Again, we have reported the problems/bugs two days ago, when will you give us a viable solution please? thanks
Muhammad Afzaal
Hey Tinnie,
We have fixed this & working as expected on our end.
You may also contact our support by messaging them from the Debutify theme Manager. Our live support is available from 9 AM to 5 PM Pacific Standard Time from Mon to Fri or emails us at support@debutify.com
Tinnie Wall
We have paid the Pro Plan on 11 Oct before the trial end date. I do think that the below problem, perhaps, your side have not yet enabled the add-on functions for Pro Plan to my account. If this is the case, could you please activate it immediately. In additon, what we have set the add-on functions during the trial period has disappeared 2 days ago. If this is due to the plan upgrade issue, from trial plan to paid pro plan, may we ask for your urgent help to fix it now. As it will take time for us to re-set up the features of the shop layout. Thanks
Muhammad Afzaal
Hi Tinnie,
We will be looking into your bug report and try to Evaluate it in order to provide you with the best User Experience of the Debutify Theme. Have a great day, Thanks
Muhammad Afzaal
Would you be able to provide more details? & Which theme version are you using?
Tinnie Wall
We are using 4.0.0 and we already set up the quantity break completely but it's not properly show, so how can I give you more details? Please help to check asap.