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Problem theme today
- Closed
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A |
Alberto Gonzalez Martinez |
it does not work I can not access or modify my website
Activity Newest / Oldest
Muhammad Afzaal
Status changed to: Closed
Muhammad Afzaal
Hey Alberto,
Please contact our customer service for detailed inspection:
debutify.com/contact
Andre N.
Hey Alberto,
Thanks for the extra info.
Just wanted to let you know that we've updated your ticket in our system and the development team will be looking into it very soon.
We will update you as soon as possible with more information.
Best,
Andre
Alberto Gonzalez Martinez
I can't access my page when I select your theme version 4.0 and version 4.1. I have changed the theme in shopify and that theme works correctly, so the problem is with your debutify. I have bought the monthly package in case that was the problem but it is not. I am very angry. Try to enter my website www.whoshopspain.net, you will see that it is blocked and it is due to the debutify issue.
Muhammad Afzaal
Hi Alberto,
Can you please provide more details? So we will verify that on our end. So you have the best user experience of the Debutfiy theme.
Have a nice time,
Thanks