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Color swatches section broken


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Augustas
A

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Rolf Reyna

Status changed to: Closed

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Rolf Reyna

Hi Augustas,

It looks like there are some third-party/external apps causing a conflict, this is caused by other apps installed or uninstalled - because when you uninstalled an app, the code is left behind, which causes issues and it's hard to track.

I would suggest you download a new theme by downloading and installing a new theme and copying the theme settings of your old theme to the fresh new theme:

help.debutify.com/en/articles/6435167-how-to-download-and-install-a-debutify-theme

help.debutify.com/en/articles/6443841-how-to-manually-copy-debutify-theme-settings-in-shopify

The issue should not be there anymore, you can check the brand-new theme (that is without any app integration). You would still need to reinstall any code added by third-party apps, in this case - you need to contact the APP Developer for support.


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Augustas

Color swatches started to appear like this all of the sudden, no changes were made to the theme or the code. Same is true for both desktop and mobile.


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Augustas