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Add to cart button not working
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Florian GUELLIL |
Hello,
My add to cart button just keeps loading when i press it, there's no animation or cart pop up.
mail debutify : disaabled@gmail.com
mail shopify : contact.velty@gmail.com
site : velty.fr
Thank you
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Rolf Reyna
Status changed to: Closed
Rolf Reyna
Hi Florian,
I think there might be some third-party/external apps causing a conflict, this is caused by other apps installed or uninstalled - because when you uninstalled an app, the code is left behind, which causes issues and it's hard to track.
I would suggest you download a new theme by downloading and installing a new theme and copying the theme settings of your old theme to the fresh new theme:
help.debutify.com/en/articles/4447079-how-to-copy-current-theme-and-update-theme
The issue should not be there anymore, you can check the brand-new theme (that is without any app integration). You would still need to reinstall any code added by third-party apps, in this case - you need to contact the APP Developer for support.