I have enabled all of the add-ons I wanted, as well as downloading the correct theme and connecting my store via url with debutify and all add ons are not appearing
10-04-2024 -
Activity
Newest / Oldest
Taynara Barboza
Hi Athena,
After reviewing your account, it appears that an incorrect URL was associated during the account creation process. It's crucial to use the correct MyShopify URL for the add-ons to function properly, as this is how we identify your store and subscription.
Please take a look at the following articles for guidance on how to find your Shopify URL correctly [help.debutify.com/en/articles/8885400-how-to-find-and-input-your-shopify-url-correctly-when-registering-with-debutify#h_7dc880d967] and how to change the URL on your Debutify account [help.debutify.com/en/articles/6605975-how-to-change-the-shopify-url-registered-in-debutify]
Activity Newest / Oldest
Taynara Barboza
Hi Athena,
After reviewing your account, it appears that an incorrect URL was associated during the account creation process. It's crucial to use the correct MyShopify URL for the add-ons to function properly, as this is how we identify your store and subscription.
Please take a look at the following articles for guidance on how to find your Shopify URL correctly [help.debutify.com/en/articles/8885400-how-to-find-and-input-your-shopify-url-correctly-when-registering-with-debutify#h_7dc880d967] and how to change the URL on your Debutify account [help.debutify.com/en/articles/6605975-how-to-change-the-shopify-url-registered-in-debutify]
Let us know if you have any questions!